How do I get a VAT Receipt? You are able to view and print VAT receipts for all RingGo sessions from your RingGo account as well as having them automatically...
16 Dec 2019

I cannot print a VAT receipt, I keep getting the summary! Firstly, ensure that you have selected the 'Receipts' option. Login to your RingGo account and the option will be displayed on...
16 Dec 2019

My VAT receipt says COPY? The word 'COPY' will only display on the VAT receipt once it has already been accessed and potentially printed. Therefore, we are required...
28 Nov 2013

I can't locate my VAT receipt but have paid using the RingGo parking service! The most frequent reason for customers not being able to access the required VAT receipt is simply because they are searching under the...
16 Dec 2019

Can I print a single VAT receipt for the whole month? The RingGo parking service is designed to provide a single VAT receipt each time you park using the service (much the same as a retailer...
26 Mar 2018

Can I get a monthly statement of all my RingGo parking sessions? It's possible to print a monthly statement giving a summary of all parking sessions you have purchased with the RingGo parking service for...
26 Mar 2018

I haven't received my VAT receipt. What do I do? In the event that you haven't received your VAT receipt to your nominated email address, there are a number of steps you should take to...
14 Mar 2018

My VAT receipts don't match the dates on my bank account statement! Payments made to the RingGo parking service may not necessarily leave your account on the same date that you pay to park. It can take up to...
17 Dec 2019

Why will it not allow editing on my VAT receipt? Neither customers nor RingGo are able to amend the original VAT receipt, just as it wouldn't be possible to manipulate the information on a...
13 Mar 2018