Can we verify that all charges on the monthly bill have been generated by our employees? To verify charges against your bill, login to the RingGo administration suite and use the 'Parking History' report under the 'Reports'...
16 Oct 2014

Warning: Insufficient funds in RingGo Account - what is this? The warning 'Insufficient funds in RingGo Account' email is simply to help you manage your account and prompts you to transfer funds as...
16 Oct 2014

Do RingGo offer a Corporate parking service? RingGo is available to all businesses who want to reduce administration of parking payments by allowing employees to pay against a company...
16 Oct 2014

What is the reserve fund on my RingGo account? The reserve fund is the minimum amount that your account balance is allowed to reach. This amount is held back by RingGo to cover the...
1 Feb 2019

Do we have to sign a long-term contract with RingGo? RingGo is a monthly subscription based service and there are no long-term contracts or commitments on your part. You simply pay...
13 Mar 2018

I don't know whether or not I'm registered as a RingGo user?! You should have been sent an email from your Company RingGo Administrator if you are a registered RingGo user. If you have lost this...
14 Mar 2018

How do we add more mobile numbers to our Corporate account? You are able to add new employees to your RingGo account in one of two ways: 1. Login to the RingGo web administration suite, select 'Set...
14 Mar 2018

Who can sign up for a Corporate Account? RingGo is a web-based service aimed at both individuals or multiple users who drive and park regularly for business. An account can be...
26 Mar 2018

How should we use RingGo once registered? RingGo is a service which makes it easier for you to pay for your business parking as well as simplifying the administration process...
12 Dec 2019

What types of payment are accepted for Corporate accounts? We currently accept both credit and debit cards (Visa, MasterCard, Maestro, and AMEX) but recommend BACS as an alternative to payment...
16 Dec 2019

How do we register and start using RingGo? Step 1: Visit the RingGo registration page. Make sure you have read and ticked to agree with the RingGo Terms and Conditions prior to...
16 Dec 2019

Can we quickly import employees into our Corporate account? Yes! If you have a large number of employees, you can use the 'Bulk Import' feature within the RingGo administration web suite. The...
16 Dec 2019

Why can't I park using RingGo as a registered user? The most likely reason is that your RingGo Master Administrator has not added your details (mobile number and/or vehicle registration) to...
16 Dec 2019

How do I top up my Corporate Account? You can top up your Corporate account using the 'Funds' page of the Corporate Administration web suite. Top-ups can be made in increments...
16 Dec 2019

How do we obtain Corporate invoices? RingGo invoices are automatically generated each month on the day of the month that the account was created and contain all details from...
20 Nov 2019

How can I contact RingGo for assistance? If you are unable to find the answer to your question in the RingGo Help Centre, you are able to email us using our online...
20 Nov 2019

Hackney Locations If you have a query relating to parking in the London Borough of Hackney, call 020 7125 0006 between 09:00 hours and 17:00, Monday to...
2 Jan 2020

What is Late Pay? Late Pay enables you to pay for a session at a later date for up to a maximum of 7 days later (this varies based on the operator you are...
3 Jan 2020