What happens if I get a parking fine? Can you help me appeal it? If you have used the RingGo parking service correctly, parking in accordance with the rules, but still received a parking fine, you should...
26 Mar 2018

Can you cancel my parking fine? All parking fines are issued by the enforcement operator and not RingGo. It is imperative that when you make payment with RingGo, session...
26 Mar 2018

I've received a fine because my vehicle registration was incorrect. What should I do next? The most likely reason for receiving a parking fine having used the RingGo parking service is that the incorrect vehicle registration...
16 Dec 2019

How much is a parking fine? As the RingGo parking service is not involved in the enforcement process this information is unknown to us. Parking fine charges vary...
26 Mar 2018

How can I appeal the parking fine I received? Unfortunately, the enforcement operator will not allow us to intervene with any aspect of the appeal process, as it is their strict policy...
26 Mar 2018

My vehicle has been clamped, can you help? The RingGo parking service has no involvement in the enforcement process at any location. Therefore, we are unable to assist in any way...
26 Mar 2018

Have I received a parking fine? As we are not involved with enforcement matters, we are unable to comment on whether you have or are likely to receive a parking fine. All...
14 Mar 2018

My appeal has been rejected, can I get a refund of the parking session? We are not the recipient of payments made via our service and as such, we are not permitted to authorise any refund request. Whenever you...
14 Mar 2018

Why have I received a parking fine when my permit is valid? The RingGo parking service is unable to directly answer any questions relating to the issue of a parking fine as we have no involvement in...
3 Jan 2020

I have applied for the appeal template letter but it has not been received! If you have been issued with a parking fine after having paid to park with us, we can supply you with a generic appeal template letter...
13 Mar 2018

PCN received due to technical error If you were unable to pay with RingGo because the service was temporarily unavailable and subsequently received a parking charge notice,...
13 Mar 2018