Can I move my vehicle to another location without paying again? Unfortunately not. The RingGo parking service is designed to be used in the same way as the on-site payment machines; so once you have paid...
9 Mar 2018

What are the rules for disabled parking? The rules for Blue Badge holders differ by location and parking operator. You should always refer to local signage for full information on...
9 Mar 2018

Why can't I change the vehicle on my current session like I normally can? If you are used to amending your vehicles online but are unable to on this occasion, it could be that when you booked your parking you...
13 Mar 2018

How long do I have to pay after parking? What is the grace period? This is a difficult question to answer as each parking operator will allow different grace periods to purchase the desired parking session....
22 Mar 2018

Can I pay retrospectively for my earlier parking session? As a general rule, we are unable to take payment retrospectively when customers forget to pay for their parking or should their mobile...
27 Mar 2018

Can I pay in advance for my parking? RingGo do offer advanced parking at selected locations but only if the operator allows it. You can make payment in advance using our online...
13 Dec 2019

Can I park without knowing my registration number? No. When you park with RingGo, you do not need to display a paper ticket.  Instead, your parking session is enforced based on your...
16 Dec 2019

I've paid for parking and given the wrong location. What do I do? In order to rectify this situation as quickly as possible and limit the potential of a parking fine being issued, we would urge you to call...
16 Dec 2019

How can I extend my parking session? You are able to extend your RingGo parking session in a number of ways, as long as the operator allows it (i.e., assuming you haven't...
3 Jan 2020

Can I transfer my current parking session to a different vehicle? All standard RingGo parking sessions are non-transferable between vehicles, as per the operator's rules and regulations. However, if you...
3 Jan 2020

If I have a current RingGo parking session, can I change it to another day? Unfortunately not.  The RingGo parking service is designed to work in the same way as the on-site payment machines; so if you have...
3 Jan 2020

Can I book a parking session online? Parking sessions can easily be booked online by logging in or creating a new account and using the booking form. All RingGo sessions...
3 Jan 2020

Do height restrictions apply where I'm parking? The RingGo parking service does not hold this information. Should you be concerned about height restrictions prior to parking, we would...
17 Dec 2019

Why am I unable to extend my current parking session? If you have purchased a standard session and require longer than the time you have already booked, you are able to extend your current...
3 Jan 2020

How much does it cost? What are the tariffs? How long can I park? Each location has its own set of tariffs as well as rules and regulations, which should be clearly displayed on the local signage. If you...
27 Mar 2018

Can I leave the parking area and return again later? After making payment with the RingGo parking service, your session will remain active until the expiration time has been reached.  If...
21 Nov 2013

Do you charge on weekends/Bank Holidays? This depends on where you are parking - some car parks and/or parking areas are non-chargeable during weekends/nationally recognised Bank...
16 Oct 2014

Can I park for more than one day at a time? The maximum stay differs depending on where you are parking. Each location has different rules and regulations pertaining to it....
16 Oct 2014

Can I pay for more than one vehicle in the same transaction? Unfortunately not. Should you use the RingGo parking service and want to pay for more than one vehicle (i.e., paying for a friend/family...
12 Mar 2018

What is the difference between short-term parking and season tickets? Depending on where you are parking and who the parking operator is, you may have a choice of either parking for a specified short-term...
13 Mar 2018

I am unable to use the Blackberry Z10 RingGo App We have ended our support for the RingGo Blackberry Z10 app, and from April 2018 you will no longer be able to pay for your parking via the...
5 Feb 2018