Can I have two mobile numbers registered on a single RingGo account? Unfortunately, it is not possible to have two or more mobile numbers as the number used to access the same RingGo account if you are a...
4 Jun 2018

Can I change the mobile number on my RingGo account? You can easily change the mobile number associated to your account providing the new number you want stored has not previously been used...
26 Mar 2018

How do I close/delete my account? To close your RingGo account, log in to RingGo and from our Help Centre, select 'Account closure request' and provide any reasons for...
26 Mar 2018

How do I register a new vehicle? You are able to add a new vehicle to the RingGo parking service in one of three ways: Login to RingGo. Click 'Account' in the top right...
3 Dec 2018

Can I register my email address against more than one mobile number? No. The RingGo parking service uses the email address as a form of login as well as the mobile number. This means that an email address...
16 Dec 2019

How many payment cards can I store on my account? Your RingGo account will allow you to store up to three payment cards at any one time if you are a personal user of the service. It is...
16 Dec 2019

How do I change my email address? To amend your stored email address, follow these instructions: Log in to RingGo. Click 'Edit Details' under the 'My Details'...
26 Mar 2018

What text messages can I receive? You can opt-in and opt-out of two optional text messages upon registration, first use and any time afterwards via your RingGo parking...
16 Oct 2014

How do I edit or update payment card details on my account? To edit your stored payment cards, login to RingGo and follow these instructions: Adding a payment card Select 'View all Cards' under the...
17 Dec 2019

How can I make the most of the RingGo parking service? If you have called RingGo, an account will have automatically been set up with your mobile number. If you intend to use RingGo sporadically...
19 Dec 2019

How do I set or remove the Preferred Vehicle option? You are able to set or remove the preferred vehicle option from the 'My Vehicles' page by editing the relevant vehicle. To access your...
19 Dec 2019

I've forgotten my RingGo password If you have forgotten your RingGo password, you can re-set it. On a smartphone: Access the RingGo app. On the main RingGo screen, tap...
2 Jan 2020