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RingGo Help centre
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Mobile Apps
The RingGo App has a problem/error message
Most problems loading or logging into the RingGo apps can normally be resolved by uninstalling and then re-installing the application from...
13 Mar 2018 How to park using the RingGo app
To use the RingGo app to park, simply follow these instructions:
1. Search for ‘RingGo’ in the market place. The...
14 Mar 2018 What mobile apps do you have?
RingGo has iPhone (also compatible with iPad devices) and Android apps available. These free apps allow all RingGo users to book parking,...
12 Dec 2019 I am unable to search my required location on the RingGo app - why?
This is likely to be because you do not have your GPS settings enabled. As RingGo's mobile apps use your device's GPS position, you must...
13 Mar 2018 I've paid more than once when using the mobile app!
As our apps rely on an internet connection then it is possible that you may on rare occasions encounter an error or performance based...
12 Mar 2018 RingGo iPhone app compatibility
Following the iOS 6 software update, unfortunately support is no longer provided to iPhone 3G handsets where iOS 4.3 or later is required...
29 Nov 2019 Why does the app say the location I'm entering doesn't exist?
If you are attempting to search for an active RingGo location using our mobile apps and receive a 'location does not exist' message, this...
27 Mar 2018 How do I advance park using the app?
Advanced parking is available through our apps (iPhone and Android) at locations where the parking operator allows it.
If advanced parking...
27 Mar 2018 I'm unsure if my payment was successful when using the app?
As our mobile apps rely on an internet connection (3G/4G/Wi-Fi) then it is possible that on rare occasions you may encounter an error...
27 Mar 2018 I've used the app and parked the wrong vehicle!
If you have a preferred vehicle set then by default this will be auto-filled on the 'Duration/Vehicle' entry page when using our mobile...
27 Mar 2018 Can I install the RingGo app if I am a visitor to the UK?
The RingGo apps are only available within the UK market place. If your handset was purchased or is registered outside the UK, the RingGo...
27 Mar 2018 RingGo iOS v5.0 User Guide
We have redesigned the app from the ground up to be more user-friendly, more reliable and have a clean and modern...
13 Mar 2018 Having difficulty using the new iPhone app?
Click here to view our user guide which explains all the new features.
The new app doesn’t work on my iPhone
The new iPhone app...
13 Mar 2018
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